Salesforce B2C Commerce Architect Credential
The Salesforce Certified B2C Commerce Architect credential is designed for individuals who have experience in designing global sites that support multiple brands and channels using standard design patterns.
This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills to do the following:
◉ Promote core architecture concepts like modularity, reusability, and designing future-proof components during SDLC across all the layers (client, server, CDN).
◉ Advise the development team on usage of B2C Commerce best practices throughout the SDLC to implement high performing and efficiently scaling sites.
◉ Design storefront integrations that make best use of the available data and technologies.
◉ Use best practices and standards as well as technical expertise to assist project management throughout the site development lifecycle.
◉ Knowledge of the commerce ecosystem and solution architecture including primary integrations for client business needs and process flows.
◉ Apply the standard design patterns to support multiple brands, internationalization, and multiple channels (mobile, tablet, etc.)
Purpose of this Exam Guide
This exam guide is designed to help candidates evaluate their readiness to pass the Salesforce Certified B2C Commerce Architect exam. This guide provides information about the target audience for the certification exam, recommended training and documentation, and a complete list of exam objectives—all with the intent of helping candidates achieve a passing score. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize the likelihood of passing the exam.
Audience Description
The Salesforce Certified B2C Commerce Architect is certified as a B2C Commerce Developer and generally has five or more years of eCommerce experience. The B2C Commerce Architect also has the following knowledge, skills, and experience:
◉ Technical team leadership experience
◉ Familiarity with integrating retail IT systems such as: CRM, ERP, OMS, PIM, WMS
◉ Assisted in designing the architecture for one or more full cycle Commerce Cloud implementations - with one of these being a brand new project following the Site Readiness Assessment (SRA) process (shadowing or as a co-lead)
◉ Familiarity with performance and security measures of the SFCC platform as well as compliance requirements relevant to eCommerce
◉ Familiarity with Storefront Reference Architecture (SFRA)
◉ Knowledge of the Software Development Lifecycle (SDLC)
◉ Knowledge of the SFCC platform and its features including System and Custom Objects, SEO, and Analytics capabilities
◉ Basic understanding of DNS related principles and terminology
◉ Architecting or designing solutions (multi-site/multi-region solutions)
◉ Designing interfaces between systems
◉ Gathering technical requirements or defining them based on business requirements
◉ Advising on data and code replication schedules
◉ Creating high-level estimates
◉ Designing and scheduling integration jobs
◉ Configuring and deploying builds
◉ Ability to create a visual representation of complex system interactions
◉ Performing code reviews
◉ Preparing Technical Artifacts (Technical Specifications, Proofs of Concepts, etc.)
◉ Applying SFCC best practices (security, performance, etc.)
◉ Configuring eCDN
Typical job roles of a Salesforce Certified B2C Commerce Architect candidate may include:
◉ Technical Lead
◉ Solution Architect
◉ Senior Developer
◉ Technical Director
◉ Owner of Technical Design and Quality Implementations
Salesforce B2C Commerce Architect Exam Summary:
| Exam Name | Salesforce B2C Commerce Architect |
| Exam Code | B2C Commerce Architect |
| Exam Price | Registration fee: $400 USD Retake fee: $200 USD |
| Duration | 105 minutes |
| Number of Questions | 60 |
| Passing Score | 65% |
| Recommended Training / Books | Salesforce B2C Commerce online documentation Architect B2C Commerce Solutions (ARC300) B2C Commerce Developer with SFRA (CCD102) B2C Commerce Merchant (CCM101) |
| Sample Questions | Salesforce B2C Commerce Architect Sample Questions |
| Recommended Practice | Salesforce Certified B2C Commerce Architect Practice Test |
Salesforce B2C Commerce Architect Syllabus:
| Section | Objectives | Weights |
| Design/Discovery | - Given a customer's business requirement, create a technical specification that accurately reflects the business requirement. - Given business and technical requirement details, create standard technical artifacts that are complementary and accurate to the design and project needs. - Given business and technical requirement details, review implementation specifications for solutions, future growth, and gap analysis to stakeholders and provide analysis to defend if necessary. - Given systems integration requirements & technical details, evaluate LINK cartridges applicable versions, 3rd-Parties' technical specifications, and API documentation for integrations. - Given the systems that are interacting with the platform, evaluate the integration points, data type and volume, data migration approach, and diagram the system architecture. |
29% |
| Build | - Given a set of technical specifications, evaluate the implementation process to ensure the solution meets the business requirements. - Given an implementation, validate that best practices are followed and guide their usage so that the end solution is secure, performant, and modular. - Given a complex issue or set of issues, guide a development team in the steps toward resolution. - Given an implementation and known KPIs, support in load testing, evaluate results, and ensure the implementation meets expectations. - Given a collection of cartridges and data, define a process to compile and deploy to Salesforce environments. |
19% |
| Monitoring/Troubleshooting | - Given an implementation, evaluate the end-to-end needs for custom logging configuration, the ability to leverage Log Center, and investigate other tools required to identify potential and existing issues for governance, trust, and best practices. - Given an implementation performance issue, demonstrate the ability to identify and address existing and potential performance issues, including quota violations, cache utilization, service timeouts, and optimization opportunities. - Given an implementation issue, demonstrate the ability to identify root causes and recommend solutions. - Given an implementation, evaluate and adjust the system proactively to ensure a healthy, scalable system for current and future business operational needs. |
14% |
| Integrations and Customizations | - Given a business requirement of integrating with a 3rd-Party web service identify what protocol (SOAP/REST) and what approach (real-time vs. batch processing) should be used and then apply all security strategies and best practices that SFCC can support. - Given a set of batch process requirements, leverage the productized Job Framework for batch process integration. - Given a list of third-party LINK cartridge integrations, identify "legacy" LINK cartridges that are still using Pipelines and define an integration approach with Controllers. - Given a set of real-time integration requirements, leverage the productized Service Framework for real-time integration. |
22% |
| Launch | - Given requirements for a site, set up aliases that follow SEO best practices and accurately land customers on desired domain, locale, and currency. - Given a site launch checklist, identify rollback steps possibly required, plan post-production activities, and ensure all launch tasks are completed. - Given a site launch, monitor launch activities that cover all system health indicators. - Given dependencies between sources of site data, define jobs and data replication schedules. - Given data migration scenarios, plan and support the data migration process. |
16% |
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