Tutorials

Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals. It is designed to manage the organization's data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT (internet of things) connectivity to the CRM platform.

Audience

Anyone who manages sales and customer relationship will find this software highly useful as an end user. This tutorial will also benefit the software developers and cloud computing enthusiasts who wish to learn customizing software for specific business needs.

Prerequisites

Knowledge of cloud computing is essential to understand the environment and its architecture. Knowledge of databases is essential to understand how the data is stored, retrieved and manipulated.

 

Salesforce

Salesforce - Overview
Salesforce - Architecture
Salesforce - Environment
Salesforce - Sales Cloud
Salesforce - Service Cloud
Salesforce - Navigating Setup

Salesforce Objects

Salesforce - Standard Objects
Salesforce - Custom Objects
Salesforce - Master Detail
Salesforce - Lookup Relationship
Salesforce - Schema Builder

Data Security

Salesforce - Control Access Org
Salesforce - Control Access Objects
Salesforce - Control Access Fields
Salesforce - Control Access Records
Salesforce - Create a Role Hierarchy
Salesforce - Define Sharing Rules

Process Builder

Salesforce - Automate Business Processes
Salesforce - Importing Data
Salesforce - Exporting Data
Salesforce - Reports
Salesforce - Dashboards
Salesforce - Using Formula Fields

Visualforce

Salesforce - Visualforce Pages
Salesforce - Variables & Formulas
Salesforce - Standard Controllers
Salesforce - Records, Fields & Tables
Salesforce - Using Forms
Salesforce - List Controllers
Salesforce - Static Resources