Tuesday, August 25, 2020

Increase Your Salesforce Advanced Administrator Certification Exam Readiness

About the Salesforce Advanced Administrator Exam and Program

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The Salesforce Certified Advanced Administrator program is intended for individuals with the expertise as a seasoned Salesforce Administrator.
The curriculum encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and use of increasing options available to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications.

A Few Facts About Salesforce ADM-211 Certification Exam


There are two certifications within the Salesforce Certified Administrator program. The front is the Salesforce Certified Administrator credential, concentrating on the features and functionality used to have a Salesforce implementation.

The second certification in the business is the Salesforce Certified Advanced Administrator. This credential is targeted to the Salesforce Certified Administrator who has mastered Salesforce configuration maintenance, can show a knowledge of administration best practices, and can use the advanced features and functionality to solve a variety of business problems.

Salesforce ADM-211 certification is designed for those who have advanced-level experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get more from additional features and capabilities.

The Salesforce Advanced Administrator Certification is for Salesforce experts who leverage the advanced administration capabilities of Salesforce, optimize and increase Sales Cloud and Service Cloud applications, and design advanced reports, dashboards, and business process automation. To attempt this exam, you must have previously passed the Salesforce Administrator certification.

The Advanced Administrator certification, also called ADM-211, is an enhanced version of the Administrator certification. It means your ability to take the Salesforce platform to the next level from an administrative perspective. Bypassing the Advanced Administrator certification, it ensures you have advanced knowledge of the Salesforce platform.

The Administration Essentials for Experienced Admins is a comprehensive and hands-on course for administrators who can significantly ramp up their skills and knowledge about using Salesforce to do their most important business requirements.

Audience Description: Salesforce Certified Advanced Administrator


The Salesforce Certified Advanced Administrator exam is designed for an individual who has significant experience performing as a Salesforce Administrator. It includes hands-on experience applying the skills and concepts noted in the exam outline. The candidate is a Salesforce Certified Administrator who has completed the Administration Essentials for Experienced Admins (ADM-211) from Salesforce or an Authorized Training Center or possesses a similar experience and knowledge. The candidate has also spent time studying the course materials and additional study materials provided by Salesforce.

The candidate should have an in-depth knowledge of the full application capabilities, the features/functions available to an end-user, and the configuration and management options available to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications.

The candidate should perform administration functions at an expert level, using the full set of Salesforce features as described in the exam outline. The candidate can leverage Salesforce's advanced administration capabilities to solve specific business challenges and automate multiple business processes.
The candidate should be able to support configuration enhancements and best practices to optimize and extend an organization’s use of Salesforce. The candidate actively tries out new functionality as it becomes available and can evaluate the possible benefits of new features for an organization.

The candidate should be able to:

  • Accurately define record and field data access based on business requirements.
  • Create custom objects and define the proper relationship types.
  • Set up and configure Sales Cloud applications, including products, price books, schedules, and quotes.
  • Know the capabilities of forecasting.
  • Set up and configure Service Cloud applications, including Salesforce Knowledge and entitlements.
  • Assess, cleanse, and manage data quality using approved Salesforce functionality.
  • Set up and configure Salesforce CRM Content.
  • Know the capabilities of sandboxes and the tools available to move data between environments.
  • Use custom report types, reporting snapshots, sophisticated charting, custom summary formulas, bucketing, joined reports, and cross-filters to build reports that meet various business requirements.
  • Use dynamic dashboards and dashboard filters to enhance dashboards.
  • Create workflow rules, approval processes, and formula fields to automate complex business processes.

Tips and Tricks for Salesforce Advanced Administrator Exam


It is essential to comprehend how the Salesforce certification process works and how Salesforce in general works. Salesforce has three releases a year, winter, spring, and summer. Each version combines new questions to the exam. From my experience, new features are typically tested more slowly.

Now, while taking the test, it is essential to do a few things:
  • Mark every question you are not 100% sure about. Remember, you only require 39 questions correct to pass, so if you only mark 15.
  • Discard any ridiculous answers from the multi-select options. Remember, you only need to select the designated amount of correct answers.
  • Read each question carefully. While I do not think there are trick questions on the test, the questions sometimes come in paragraph form, and it is vital to understand the complete question before you answer.
  • Take your time. You have more than sufficient time to finish this exam. Do not be surprised if you end with half of the time left. Utilize that time to review and assure you selected the answers you intended.

Final Thoughts


An Advanced Administrator can take the Salesforce platform to the next level. To be able to administer a Salesforce organization on an enterprise level, this is Salesforce Advanced Administrator certification you must take. It shows you understand the platform at an advanced level.

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